dj *at** djeshelman dot com dj *at** djeshelman dot com
I am Customer-Focused and Friendly, able to take the time to explain technology and it’s benefits to those needing to know. I am always excited when people are able to work more effectively because of my efforts.
I have over 12 years of industry experience, most notably:
· Microsoft Certifications: MCP Windows Server 2003, pursuing MCITP:SA
· Citrix XenApp 4.5 and 5.0 (as well as Metaframe and Presentation Server versions XP to 4.0) {6 years}
· Citrix Secure Gateway, Web Interface and Access Gateway- 6 years to current versions
· Citrix XenDesktop 4 (Desktop Delivery Controller, XenServer, and Provisioning Server)
· Citrix EdgeSight Reporting
· Windows 2000/2003/2008 Active Directory Infrastructure and Group Policy Design 8 years
· Exchange 2000 and 2003 Design and Administration – 6 years
· SQL 2000/2005 Install and Administration – 6 years (noncluster)
· WSUS (Windows System Update Services) – 6 years
· Microsoft Terminal Services 6 years
· Microsoft DFS 4 years
· Microsoft DNS, DHCP, WINS, IIS, etc 8 years
· Microsoft SharePoint Services 1, 2 and 3 – Install and basics, 4 years
· Microsoft Office 2000, XP, 2003, 2007 and 2010 – last three versions using MST installs
· Virtualization: Citrix XenServer 5+, VMWare ESX 4.x/3.x
· Dell Certified on technical and sales for Rack and Blade Servers 2010
General Skills also include:. Symantec EndPoint Protection, Backup Exec. GFI FaxMaker, WYSE and 10Zig Thin Clients, Dell PowerEdge and DRAC, Connectwise PSA, OpenManage and countless other Enterprise, medical and small business products.
Some Novell Experience as well
Current Experience
Contract with a major (25,000+ employee) Insurance company
Client-Facing
Experience
The following will highlight relevant experience
based on several clients over the last 10 years, names omitted for
privacy. The following list is a
combination of work done on salary, W-2, 1099 /corp-to-corp contracts:
Pediatric Clinic- 90+ users; 3 Office Locations
Took over existing Server 2000 environment with Citrix Presentation Server XP in 2005
-solved dependability and connectivity issues; worked with local hospital for medical interface
-corrected issues with Group Policy and Active Directory design
-enhanced remote connectivity with Secure Gateway and VPN connections
-Upgraded environment to Server 2003 R2, Exchange Server 2003 and Presentation Server 4.0
-Environment includes
Misys EMR and Tiger PM with IBM AIX backend database
-Managed WYSE Thin clients, Fujitsu Lifebook tablets, Cisco Wireless Access
Points, Cisco Routers, networking including QoS for VoIP system, WSUS,
Microsoft SQL Server 2000 and 2005, GFI FaxMaker, Symantec Endpoint Protection
and Symantec Backup Exec 9.5 to 12.5
-Added both VMWare ESX 3.5/4.0 and XenServer 5.6 Virtual Hosts
-Added redundancy across the board using Microsoft DFS and multiple Domain Controllers
-worked out testing procedure for new updates (lab environment)
-Basic (static) VDI deployment of 4 virtual PCs
-Currently working with EMR vendors to facilitate SAN expansion and Meaningful Use
-Currently manage 12 servers on 6 physical hosts at this location- (5 XenApp servers), WYSE thin clients
Mortgage Company- 30 users; 2 office locations
Designed from ground up: Microsoft Server 2003, Exchange Server 2003, Citrix Presentation Server 4.0, Cisco VPN site-to-site, install and management of Calix Point and other required software such as QuickBooks. 2 servers total. WYSE thin clients
Gastroenterology Clinic- 80+ users; 4 office locations
-Existing Server 2003 environment with Exchange 2003; optimized Active Directory and Group Policy Objects
-Oversaw installation of 6 new Dell servers for NextGen (EMR/PM) install including DAS array
-Designed, Installed and Supported Citrix Presentation Server 4.0 and Secure Gateway 2.0 on Server 2003 Enterprise servers
-Upgrade to Presentation Server/XenApp 4.5 and Farm redesign
-Redundant Active Directory servers with Folder Redirections added
-Developed method of using Secure Gateway 3.0 with customized web interface on a single VM
-Upgrade to XenApp 5.0 FR3, move and upgrade of license server
-Server 2003, WSUS 3.0, SQL 2005, XenServer 5.5 (production servers), VMWare ESX 3.5 (test lab), GFI FaxMaker, Symantec Endpoint Protection, Symantec Backup Exec 12.5, LTO tape carousel, Nuance Dragon Medical
-Currently prepping tests for XenDesktop/Provisioning Server deployment and NextGen upgrades
-Cisco Wireless and routers, Dell switches with fiber optic links
-19 servers on 9 physical hosts, WYSE and 10Zig thin clients
Urology Clinic – 60+ users; 2 office locations
-Existing Server 2003 environment (upgraded to 2008 R2 in 2010)
-Designed XenApp 4.5 farm with 2 Server 2003 R2 64-bit servers, Secure Gateway
-Java optimization for Meridian EMR
-Dell MD3000i iSCSI SAN added
-VMWare vSphere ESXi 4.0
-8 servers on 4 physical hosts
-GFI FaxMaker, WSUS, Cisco Access Points, Adtran QoS routers for VoIP/ICA traffic, SEP, BackupExec and CPS
Family Clinic- 20 users, mostly remote
-assisted with Terminal Server needs (Server 2003 R2), SQL 2000 for eMDs software, Cisco VPN router
Real Estate Company – up to 140 users, 1 office with multiple remote sites
-Assisted existing IT department to add Citrix XenApp 4.0/4.5 servers, Access Gateway, design process for NAS iSCSI storage systems, other needs as required
Surgical Clinic – 30 users, 2 locations
-Terminal Server 2003 R2 added to existing Misys EMR/PM environment with Server 2000 AD
-Cisco site-to-site with customized routers for QoS
Allergy Clinic – 30 users, 3 locations with 4 roaming clinics
-Existing Server 2000 SBS environment (very broken) with Centricity Practice Solution 2006
-re-designed Active Directory and migrated to SBS 2008
-Re-installed Server 2003 Enterprise for SQL 2005 server
-Added Citrix XenServer 5.6 host and Citrix XenApp Essentials server (XenApp 5.0)
-site-to-site network management using Adtran routers, Untangle Gateway and IPCop firewall
Wildland Firefighter Retail – 20 users
-Set up Citrix XenApp 4.5 server and Secure Gateway
-managed SBS 2003 environment, Symantec BackupExec and Endpoint Protection
Serviced more than 30 additional small businesses with other needs including optimization, support and network design/upgrades; as part of a team of 4 local technicians.
Contract Employment 2001 to 2005:
Fox 31 TV Station
-Led deployment team for upgrades to PCs to new Exchange and Folder Redirection environment – worked out major process bug that threatened to derail project; was forced to fire 2 technicians from the project.
Law Offices and other Clients
-Basic support of Server 2000 and Server 2003 environments, learned Exchange 2000/2003
-highlights included first experiences using Group Policy to control XP Service Pack 2 firewall features for environments not prepared
-Part of a small team of technicians supporting about 50 local businesses
Nationwide Telecommunications Corporation:
-Led a team to deploy more than 1500 new PCs in a standardized deployment in the downtown Denver office buildings
-Optimized process and was able to finish 3 weeks ahead of schedule
National Bank going thru Merger:
-part of an investigational team to evaluate servers, network and WYSE assets as well as map out physical locations
2001-2003
Nationwide contract for Kinko’s
-Team Lead for deployment of Express Pay credit card reader systems and kiosks.
-coordinated branch, shipping and pre-install resources
-finalized install and assured proper operation
-serviced additional branches
-Was able to work with Kinko’s corporate team to streamline install process, eliminating a ‘network tech’ position and saving thousands of deployment dollars
2001
Credit Monitoring and Background Screening Service
-Part of IT team of 6
-Responsible for install of new Linux (RedHat ES) servers for development team
-worked directly with RedHat and Adaptec to develop custom drivers for FibreChannel storage arrays
-Oversaw day-to-day upkeep and operation of over 200 servers
Other Notes and Experience:
Began my career at an ISP in 1997.
Developed computer usage courses in 1998.
After managing a Y2K management contract, did a lot of traveling work for a worldwide shipping company (ocean tankers).
Worked briefly in sales at Compaq as well as help desk jobs until 2001.
A+ Certified on September 12th, 2001.
Have administered domains, SSL certificates and web hosting for more than 50 domains using both Linux (LAMP- Apache, MySQL, PHP), cPanel, Klesk, HostManager and Webmin to administer servers, as well as IIS 5, 6 and 7. Experience with CMS systems such as Joomla, Mambo, WordPress and others for more than 12 years.
Event
Host and Master of Ceremonies (Disk Jockey) for 10 years
Producer and Engineer experience recording and mastering voice and music for
broadcast and distribution (5 CDs to my credit)
Public Speaking, Sales, Customer Relationship Management
Highly skilled at standard Microsoft products such as Office and all versions of Windows from 3.1 to Windows 7
I am a quick starter in general and thrive on challenges and the thrill of problem solving and user satisfaction.
I am generally very personable and believe all users should be treated with respect, even if they don’t show it to you. I believe there is an answer to every question and a solution to every problem. I believe in taking ownership of issues but seeking help when stuck. I have demonstrated team leadership abilities and the ability to delegate. I am able to multitask and prioritize projects and support.
Education : Bachelor of Arts from Hastings College, Hastings, NE 1999
Details, contacts, references and printable resume available upon request only to protect against Identity Theft and Fraud.
Thank you for your consideration!